Cisco Learnings

I will try to update this blog, but most of the time will be posting to my own blog, so please visit http://www.nettel.co.uk/blog and catch me there.

Many thanks,
F Hamid

Complete these steps to create a customized background image for a Cisco 7970 IP Phone on Cisco

CallManager Express:

1. Use an image manipulation program of your choice to create two Portable Network Graphics (PNG) files for each image:
   • Full size image: 320 pixels (width) x 212 pixels (height)
   • Thumbnail image:80 pixels (width) x 53 pixels (height)

   The size ratio of these two images is 4 to 1.

2. Use a text editor to edit the List.xml file.

   The List.xml file can include up to 50 background images. The images are in the order that they appear in the Background Images menu on the phone. For each image, the List.xml file contains one element type, called ImageItem. The ImageItem element includes these two attributes:

   • Image_The uniform resource identifier (URI) that specifies where the phone obtains the thumbnail image that appears on the Background Images menu on a phone.
   • URL_The URI that specifies where the phone obtains the full size image.

   This example shows a List.xml file that defines one image. The required image and URL attributes

   must be included for each image. In this example, TN−logo.png is twenty−five percent of the original full size image of logo.png.
   <CiscoIPPhoneImageList>
   <ImageItem Image=”TFTP:Desktops/320x212x12/TN−logo.png”
   URL=”TFTP:Desktops/320x212x12/logo.png “/>
   </CiscoIPPhoneImageList>

3. Create the folder “Desktops” and subfolder “320x212x12”:

   CME#mkdir flash:Desktops
   CME#cd Desktops
   CME#mkdir 320x212x12
   CME#cd
   CME#cd

4. Place the new .png files and List.xml that you created in the tftp folder on the TFTP server.

   Use this command to move the List.xml and .png files to the Cisco CallManager Express Flash

   one−by−one:
   copy tftp flash:Desktops/320x212x12/
   The following outputs demonstrates the transfer of List.xml from the TFTP server to the Cisco CallManager Express Flash:

   CME#copy tftp flash:Desktops/320x212x12/

   Address or name of remote host [192.168.100.101]?Source filename [List.xml]? List.xml
   Destination filename [Desktops/320x212x12/List.xml]? List.xml
   Accessing tftp://192.168.100l.101/List.xml…
   Loading List.xml from 192.168.100.101 (via FastEthernet0/0): !
   [OK – 250 bytes]

   250 bytes copied in 0.59 secs (425 bytes/sec)

   NOTE: For Cisco CallManager: The List.xml file is stored in the following folder on the TFTP server:

   C:\Program Files\Cisco\TFTPPath\Desktops\320x212x12

   TIP: If you are manually creating the directory structure and the List.xml file, you must ensure that the directories and files can be accessed by the user .\CCMService, which is used by the TFTP Service.

   After the loading process completes, the Desktops/320x212x12 directory on the Cisco CallManager.

   Express Flash contains List.xml and all .png files:

   CME#cd flash:

   CME#cd Desktops

   CME#cd 320x212x12
   CME#dir

   Directory of flash:Desktops/320x212x12/

   35   -rw-        250     Feb 20 2007 14:52:25    –05:00    List.xml

   36   -rw-      1650   Feb 20 2007  14:52:43   -05:00     TN-logo.png

   37   -rw-       12324     Feb 20 2007   14:53:37    -05:00     logo.png

   33292284 bytes total (5687824 bytes free)

5. Add the appropriate tftp−server commands on the Cisco CallManager Express configuration to load List.xml and all .png files.
   

   tftp-server flash:Desktops/320x212x12/List.xml
   tftp-server flash:Desktops/320x212x12/TN-logo.png
   tftp-server flash:Desktops/320x212x12/logo.png

6. Complete these steps to load a new background image on the Cisco 7970 IP Phone:

   a. Press Settings.

   b. Select User Preferences (choice 1).

   c. Select Background Images (choice 2).

   d. Download and display the reduced images as thumbnails.

   e. Select the image and press Save.

   
   TIP: If you get the message: “ Selections unavailable” add these commands on the router:

   tftp-server flash:/Desktops/320x212x12/List.xml
   tftp-server flash:/Desktops/320x212x12/TN-logo.png
   tftp-server flash:/Desktops/320x212x12/logo.png

   after each of  this you will get an error message like this:

   Warning: flash:Desktops/320x212x12/List.xml does not exist.  Command retained.

   It seems that there is a bug on the CCME, but with these commands it is working!!!

http://www.netcraftsmen.net/resources/blogs/customizing-phone-background-images-in-cucm-5x6x7x.html

Here is the list for Cisco IOS that support CME and their Compatibilty & Features …

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

Here is the link for Ordering Cisco ISR G2 Routers;

http://www.cisco.com/en/US/prod/collateral/modules/ps10598/ordering_guide_c07_557736.pdf

Here is the link for Cisco ISR G2 Feature Comparison;

http://www.cisco.com/en/US/prod/collateral/routers/ps10536/Routing_Poster.pdf