Cisco Learnings

Archive for the ‘Cisco IP Contact Center’ Category

Cisco Customer Voice Portal Related Information for UCCE or UCCX

http://www.cisco.com/en/US/products/sw/custcosw/ps1006/prod_technical_reference_list.html

Cisco Unified Contact Centre Enterprise Compatibility Matrix

http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/versions/CCMtrix.html

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